800-348-4499

Our Promise To You: Satisfaction

Do you have a Return Policy?
You have 30 days to return your item in the original condition. Returns will not be refunded our original insured shipping cost ($10-20) + gift wrapping (if purchased). We cannot accept returns or cancel orders on platinum or engraved items once those items are ordered on our website.

Do you have a Guarantee?
We offer a 6 month warranty on all craftsmanship.

Returing Your Item
Before deciding to ship anything back to us, please call 1-800-348-4499 or email/fill out the contact form with your order information. You can ship your item back to us using any carrier you choose. Please make sure you ship your item fully insured, and request a return receipt for confirmation that your shipment has been received by us. It is very important that you fully insure your return shipment as we are not responsible for lost items.

Our Address
OurPromiseRings.com
126 South Main St.
Crown Point, IN 46307